Privacy Policy

Last updated: December 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and contact information (email address, phone number)
  • Billing information (credit card details, billing address)
  • Account credentials (username, password)
  • Company information (if applicable)

Usage Information

  • Proxy usage statistics (bandwidth, requests, locations)
  • Log data (IP addresses, timestamps, user agents)
  • Performance metrics and error logs
  • Support communications and feedback

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our proxy services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Monitor usage and prevent abuse of our services
  • Comply with legal obligations and resolve disputes

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain certain information as required by law or for legitimate business purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Types of Cookies We Use

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how visitors use our website
  • Preference cookies: Remember your settings and preferences

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@kindproxy.com
  • Address: [Company Address]

12. Regional Privacy Rights

European Union (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

California (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) to know what personal information we collect, use, and share about you.

Questions About Your Privacy?

We're committed to protecting your privacy and being transparent about our data practices. If you have any questions or concerns, please don't hesitate to reach out.

Contact Our Privacy Team
Click for instant support
@kindproxy
support@kindproxy.com
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